Static.Media

Privacy Policy

This Privacy Policy applies to internet hosting services provided by Sprettynice Limited under the trading name of Static.Media.

We do not, and have never, sold or otherwise released our customers’ personal information to any third party. This Privacy Policy describes the personal information that Static.Media may collect and how that information is used.

Collected Information

  1. Visitors to our site Visitors to our web site have their HTTP requests logged. This includes IP address, browser type and version, which pages were requested and where the request was referred from. All of this information is collected anonymously and is not linked to any personal information.
  2. Services run on our servers Any client software running on or connecting to our servers may be logged and/or monitored for security and quality reasons. This includes:
    1. Any network connections made to our servers.
    2. Any network connections initiated from one of our servers.
    3. Any commands, scripts or programs run on our servers by any means, including but not limited to SSH, CGI and Cron.
  3. This logging may collect information including but it not limited to: date, time, initiating user, commands executed, network traffic, IP addresses and ports used. Data collected in this way will only be used to help diagnose and fix security or other technical problems.

Data Retention

  1. Web access logs are destroyed after 30 days. Aggregated web statistics generated from those logs may be retained indefinitely.
  2. Client software logs are destroyed after 30 days.
  3. Support tickets and emails may be retained indefinitely but we reserve the right to destroy them at any time after the support request has been dealt with.

Use of Data

  1. Why we collect data We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Static.Media and our users.
  2. Data Security We employ industry standard techniques to protect against unauthorised access of data that we store.
  3. Sharing of data Static.Media shares anonymous data with Google Analytics, such as browser type, demographics, language settings, page views, and time/date.
  4. Ownership of data If Static.Media is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Third Parties

  1. Domain Registrars A domain name is required to use many of our services. Domain names must be obtained through a third party domain registrar. The personal information which you provide to a third party domain registrar is never stored on or transmitted through our servers. As such, this information is subject to the privacy and data retention policies of the domain registrar being used. We will not share any of the personal information you prove us with your domain registrar. Please note that by the very nature of the domain registration system some of the contact information that you provide when registering your domain name will be made available in public records.
  2. Other Third Parties We will not share your personal information with any other third party without either your explicit consent or a court order requiring us to do so.
  3. Court orders Static.Media has to date never received a court order to share any personal information.

Changes to this Policy

Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).